These conditions shall apply to the Contract for the supply of goods and/or services by the supplier "Akruti Interiors", to the Client.
  1. In performing professional services, "Akruti Interiors"shall exercise reasonable care and competence and shall carry out its duties in a professional manner. It is the customer’s responsibility to ensure that there is sufficient and safe access for items selected and for "Akruti Interiors" staff to the designated area and that there is sufficient access for our delivery vehicle to reach the delivery address.
  2. We charge Rs. 300/- per sq.ft. on the carpet area as our consultation and execution fees for the Pune city area. Quotes for other area around Pune will need to be requested from our Interior Designer. Additional call out fees may be charged depending on location, this will be agreed with the Interior Designer at the time of contract and order.
  3. Payment Terms:
    1. A minimum deposit of 50% is required on acceptance of design scheme, this is subject to change depending on scale of custom products on order but will be advised to you in advance of design scheme acceptance.
    2. An additional instalment of 45% is required on completion of customised and bespoke products and prior to delivery.
    3. Balance instalment of 5% is required on completion of scheme in designated area.
  4. The Client will supply all necessary information and give all necessary approvals/decisions to the Interior Designer for the proper and timely execution of the Project. If instructions are not forth-coming the Interior Designer cannot be held responsible for ensuing delays.
  5. The Client will appoint and reimburse for the services of any other consultant or craftsman as requested by the client. The Interior Designer will not be responsible in any way for the competence and performance of their services. In certain circumstances where "Akruti Interiors" employs a specialist or craftsman direct, the Interior Designer will be responsible for the proper execution of their work.
  6. No right or licence is granted under the Contract to the Client under any patent, trademark, copyright, registered design or other intellectual property right except the right to use the goods supplied. In particular the copyright of the Interior Designer in designs supplied remains with the Interior Designer.
  7. The Interior Designer shall not be liable for any loss or damage whatsoever arising from termination of appointment. Any such notice shall be given by either the Client or the Interior Designer in writing.
  8. Times and dates quoted for delivery of goods or materials or completion of any work are to be treated as an approximate estimate based on current trading conditions and the Interior Designer shall not be held responsible for delays outside its control. The lead time quoted is approximate only and given in good faith. Although "Akruti Interiors" will endeavour to keep to this time frame, if goods are delayed for any reason we cannot accept liability for consequential losses as a result.
  9. The Interior Designer will not be held responsible for client’s goods left at the premises of the Interior Designer or his suppliers for whatever reason. Clients are responsible for the insurance of their own goods with their own insurance company.
  10. Special custom made items cannot be cancelled once manufacturing has commenced. Payment for all such items is required in full. Standard items might be subject to a cancellation charge from the manufacturer or supplier if cancelled.
  11. "Risk & Title" - the risk to the goods shall pass to the buyer upon delivery of the goods to your entrance door at the agreed address. The title of the goods shall not pass from "Akruti Interiors" until the price of the goods and services ordered by the customer from "Akruti Interiors" is paid in full. Goods may not be rejected for any reason other than that they are defective.
  12. Variances in wood, marble and leather etc, are to be expected as no two pieces of furniture, cut from unique materials, can be identical to those that are on display.
  13. If you chose to relocate your furniture to any private storage facility directly from the "Akruti Interiors" warehouse, "Akruti Interiors" will deliver your furniture to this location, However, on the arrival of your furniture to the elected facility, no further liability or relocation obligation in respect of your furniture rests with "Akruti Interiors".
  14. A delivery charge may have been included in your order, any such charges will have been discussed and agreed with you. Full details of our delivery charges are available on request.
  15. We recommend the use of felt pads, to be put on all furniture legs, and to take extra care when moving furniture around the room to avoid unnecessary damage to wooden or tiled floors.
  16. Each delivery of goods must be inspected by the customer or nominated representative to confirm receipt of goods. Any complaints in relation to goods having suffered accidental damage prior to delivery must be notified to Genesis "Akruti Interiors"within 4 days.
  17. In order to complete and deliver your interior design project, we ("Akruti Interiors") may need to share your contact details with our suppliers appointed delivery team and technicians. You hereby agree and consent to the provision of such details (without further contact with you) to the delivery team and technicians for this purpose.
  18. In the event that you notify us of an issue and/ or defect with your furniture order post- delivery, we ("Akruti Interiors") may need to share your contact and delivery details with our/our suppliers appointed technicians in order for the technicians to assess, inspect, repair, remove or replace such product. You hereby agree and consent to the provision of such details (without further contact with you) to the technicians for this purpose.
  19. In the event that a product defect or health and safety concern is notified to us ("Akruti Interiors") in relation to the product which you have ordered/purchased, you will be notified by us all as soon as is reasonable practicable. In such circumstances, you hereby agree and consent to the provision of your contact details (without further contact with you) to the product supplier and/or other necessary/ relevant third parties, strictly for the purposes of assessing, inspecting, repairing, removing or replacing such product on order to prevent injury or other damages to your health and/or prevent serious loss or damage to your property.
  20. Your contact details will not be provided by us ("Akruti Interiors") to the product supplier and/or other necessary relevant third parties for any other purpose (other than those expressly set out in this agreement) without your prior agreement.
  21. These terms and conditions do not affect your statutory rights under the Sale of Goods and Supply of Services Act 1980. 23. These terms and conditions shall be governed by and construed in accordance with the laws of the Pune Jurisdiction. Please sign to indicate your acceptance of the above terms and conditions.

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